Victoria Raitt in the Service Department is great, very clear and helpful.

Sean is a very effective and friendly service advisor. He goes out of his way to accommodate and assist with scheduling. This customer service is why we keep returning to MB Escondido. Thank you Sean!!

Read carefully! The reason I’ve offered five stars is strictly for Jon’s benefit, because I know he gets dinged if reviewed with anything less than five stars. Jon in service is caring and attentive to his clients and understands MY expectations when it comes to communicating. No one else at Escondido MB has ever shown any level of care or concern for me or my business when I’ve brought my vehicle in for service. I will never go back to Escondido MB for service. Thank you Jon!

This review is for Mark Caparelli who delivered my new car in a rainy day from Escondido to OC!The experience was beyond my expectations.He was very professional and knowledgeable , took his time to show us all the features of the car. It was truly a pleasure meeting him

It was an amazing experience for me to work with Esmeralda and Amir..they both get out of their way just to give me a 200 percent service...i know cause i work at costumer service at Hyatt

Found the perfect sedan here. My sales consultant was very patient, kind and extremely knowledgeable, thank you Danial B. The finance department director Michelle was the best! I am part of the Mercedes family now forever ❤️

Good service and they listening to what you have to say and get it done.

Truly the most professional dealership in40 years.Paulo answered all my question and specially financing options and pricing.You could tell he was there to guide me and help me. It was a pleasure to deal with and he is truly at the level of Mercedes Benz reputation.Francis J Curapic

Trevor Naetzel has been very professional and accommodating to our needs.

It’s not easy to find a balance of Great price, excellent people and amazing service. Mercedes Benz of Escondido Got it all.Thank you Jack Williams for going above and beyond for me, my entire experience was nothing less than perfect! Thank you

Best cars, best prices, awesome Service Department. Fantastic Mercedes dealership!

It has been great working with Jon, listens and suggest what’s priority and what must be done. Jon has been wonderful to work with.

Very efficient and professional

Excellent Customer Service by everyone in the Sales & Service Department. Very professional in all matters

Carlos Sanchez was great! He got our SUV service request order written up quickly, and sent us on our way in a loaner car in record time. He called as promised to advise of needed repair, and followed up to let us know our vehicle was ready.We met him again to close out the repair paperwork, and pick up our vehicle. He was very pleasant to work with. I’d give him 10 stars if I could. Way to go, Carlos!!!!

Great! Would definitely recommend, took time to find me the exact car I wanted.

Love working with Carlos Sanchez greatest service manager ever. I have a car that has a lot of issues and I don’t care. I still love it and plan on keeping it so I am always in the repair shop… And Carlos always finds me a non-Electric loaner as I drive 100 miles a day and he explains the problem thoroughly and gets it fixed!

Lester provided excellent service.

Easy, professional, and straight forward. Would highly recommend.

Excellent experience here! Everyone was awesome!! Love my new car, & all the people that helped me along the way - Chuck, sweet Irene, & Ed! Thank you all so much!!